Dear CSO Channel and Support & Service Representatives,

We’re pleased to announce the successful migration of our current support platform, Support Centre, to a more advanced, ticket-based system:

Agilent Advanced Technical Support Help Desk.

This new platform retains all the functionalities you’re familiar with from the Support Centre, but with a refreshed interface and enhanced capabilities.

 Access the new Help Desk here:

https://servicedesk.li.agilent.com/support

Please note:

• Our support structure and contact channels remain unchanged.
• You can continue to create tickets via the web, mService/PushForHelp, or email—just as before.
  
  

We’re confident this upgrade will improve your support experience and streamline issue resolution.

Thank you for your continued collaboration.

Best regards,

Your Support Team